Happy New Year! With the turning of the year, I am excited to embark on a new role within Mérieux NutriSciences as the President of North America. Being a part of Mérieux NutriSciences for the past 20 years, I have been amazed at the growth, ingenuity, and innovation that our company continues to build. I am honored and eager to have the opportunity to continue as a leader of our company and build upon the rich heritage that has made Mérieux NutriSciences a dominating player in science and food safety.
Over the past 53 years, Mérieux NutriSciences has experienced record growth and made significant investments in its people and technology. We have expanded our geographic presence, not only in North America, but globally – allowing us to offer enhanced in-network services, including new advancements in microplastics, nanoparticles, food fraud, allergens, and many other areas. Additionally, we are leveraging our expert scientists across the world to provide our customers with the information they need, today. These investments and our ongoing commitment to excellence will enable us to deliver even greater value to our customers.
As we look towards the future, I want to share with you some of our key initiatives for the coming years.
- We have an extreme focus on you, the customer. Working together as one Mérieux NutriSciences, we are improving our means of operations and creating a mantra of “easy to do business”. One example of our efforts is the spring launch of our improved customer portal and data tracking tool, MyMXNS.
- We are challenging ourselves to improve in all facets of our business practices, so as we grow, we can continue to be agile, nimble, and reliable, providing answers quickly as well as adding value each and every day.
- We are building on our foundational assets, teams, and laboratories to accelerate innovation and advance science in chemistry – going beyond routine services to act as a true extension of your quality system and business.
I would like to express gratitude to you, our customers, as we strengthen our long-lasting partnerships and forge new business relations. You are a constant source of inspiration for doing better every day. Your feedback is invaluable as we create a customer-centric culture. Thank you.
President, North America